What type of identification is accepted?

All applicants need to bring government issued identification, preferably a driver’s license, valid passport, or military ID.



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1. What type of identification is accepted?
2. What forms of payment are accepted?
3. Where do I pay my utility bill?
4. Do I need to provide my social security number?
5. What forms of payment are accepted?
6. How often will I receive a bill?
7. How are rates set?
8. How do I obtain service for a new account?
9. What if I move?
10. When is my bill due?
11. What if my water is turned off?
12. Will I be billed differently for my sprinkler meter account?
13. What if I do not agree with the usage or have a high bill?
14. When is my garbage day?
15. When is my recycling day?
16. What can I recycle?
17. I don’t have very much garbage; do I have to use the carts?
18. Why is the recycle cart green?
19. What do I do with the carts if I move?
20. What do I do if my cart gets damaged?
21. Will I receive a notice before my water is discontinued for non payment?
22. Do I need to pay a deposit to establish residential service?
23. Do I need to pay a deposit to establish service for a commercial account?
24. What services are included on my City utility statement?